Frequently Asked Questions
Everything you need to know about our premium Canadian candles.
Where does Yummi Candles Canada ship from?
All orders are processed and shipped directly from our facility in Mississauga, Ontario, ensuring fast delivery across Canada.
What is the average burn time for your candles?
Burn times vary by size: our standard 10oz jars burn for approximately 50-60 hours, while our larger pillars can last up to 100 hours when properly trimmed.
Are your candles made with natural ingredients?
Yes, we use high-quality, lead-free cotton wicks and a proprietary blend of vegetable-based waxes to ensure a clean, soot-free burn for your home.
How can I track my order?
Once your order is dispatched, you will receive an email with a Canada Post or UPS tracking number to monitor your shipment's progress in real-time.
What is your return policy for damaged items?
If your candles arrive damaged during transit, please contact us within 48 hours of delivery with a photo of the item, and we will issue a replacement or full refund.
Do you offer bulk discounts for weddings or events?
We certainly do! Please visit our 'Bulk & Events' page or contact our support team for specialized pricing on large volume orders.